Crises happen. And when they arise, are you missing out on key learnings by not accurately providing a clear picture of the incident, including your team's actions? Be better prepared for the next crisis by knowing how to properly analyze and improve your processes for crisis response.
We've partnered with Paul Rhynard, Crisis Communication Consultant with 22 years of experience navigating crisis situations (including Hurricane Katrina and the Deepwater Horizon Oil Spill) who will walk you through:
In this webinar, you will learn about:
- Why an "After Action Report" is one of the most powerful yet overlooked crisis communication tools
- Examples of other organizations' reports, their mistakes and how you can avoid them
- Proactive suggestions to prepare for your next crisis situation
- A step-by-step guide to documenting, analyzing and implementing process improvements of critical situations